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Frequently Asked Questions
Do you offer a monthly or an annual billing?
All of our plans are annual billing. We do not offer monthly billing.
Is there a minimum number of users for the team plan?
There is no minimum. Generally speaking, if you have 4 or fewer users, you will save money with individual plans. However, even if you only have 2 or 3 users but plan to add more in the near future, you might still save money with a team plan.
Is there a quantity discount for 6 or 7 users?
No. You have to purchase either individual plans for each user or team plans for up to 20 users
How many mobile devices can I use with my subscription?
GovBuddy users are limited to one device per licensed user account. If you require more than one mobile device you will need to purchase more than one subscription and setup more than one GovBuddy account.
What if my organization has more than 20 users?
You can buy a combination of a team plan and individual plans, or two team plans. If you have more than 40 users, call us for a custom quote.
If I buy a team subscription but don't need all 20 subscriptions right away, can I add more users later?
Yes, you can add more users, up to 20, anytime during the subscription year. Remember that the team subscription renewal date for all users will be one year from the date your purchased your team subscription.
If I buy a team subscription and one of my users leaves or does not need it anymore, can I replace them with someone else?
Yes. However, any notes or communications the former user had in the collaboration sections of GovBuddy will be lost if the user is replaced. The new user will not be able to access them.
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